FAQ

Remote Water Hygiene refers to the use of advanced technology and systems to monitor and maintain the purity and safety of water systems within buildings, without the need for frequent on-site visits by technicians.

 

 

 

Remote monitoring provides real-time data, instant alerts, and the ability to monitor systems from anywhere with an internet connection. While in-person services offer hands-on inspections, remote monitoring often leads to faster response times and can be more cost-effective in the long run.

Absolutely. Our technology is designed to provide precise and consistent readings, ensuring that your water system is monitored accurately. We employ advanced systems and sensors that are rigorously tested for reliability.

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Our remote systems are designed to send instant notifications in case of any irregularities. Depending on the severity of the issue, you can then opt for an on-site inspection or follow guided troubleshooting steps provided.

No, our platform is designed to be user-friendly. We provide comprehensive training and support to ensure that you can navigate and understand the data with ease.

Our system offers 24/7 real-time monitoring. Any significant changes or anomalies are detected and reported immediately.

Remote monitoring reduces the need for frequent on-site visits, thereby cutting down on transportation emissions. Moreover, by ensuring optimal water quality and detecting issues early, we can prevent water wastage, further benefiting the environment.

In many cases, remote monitoring can prove to be more cost-effective. You save on frequent technician visit charges, and with continuous monitoring, potential issues can be detected and resolved before they escalate, preventing costly repairs.

Simply reach out to our team, and we’ll guide you through the setup process, from installing necessary equipment to training you on the platform.

Yes, of course. While our remote system is comprehensive, we understand the value of in-person checks. You can always schedule on-site inspections as needed or for periodic detailed reviews.

Our systems are built with redundancy to minimise downtime. In the rare event of a system issue, you’ll be notified, and our support team will work swiftly to restore functionality.

While our systems are designed to be versatile and adaptable, there might be specific cases or setups where remote monitoring might not be the optimal choice. We recommend discussing your building’s specifics with our team to determine the best approach.

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